How does my virtual consultation work?

At Measured, we offer virtual provider visits that allow you to consult with our providers via chat from the comfort of your own home, without having to schedule an appointment. This means that we can provide you with a quality plan of care more quickly. Here's how it works:

Eligibility: You'll need to submit all the necessary information, including your labs, intake form, and insurance information if applicable.
Medical History: Your clinician will carefully review your health history so that they can create a personalized treatment plan for you.
Plan Recommendation: Your clinician will then provide you with a plan of care via our secure messaging portal for members. We'll submit your prescription, allowing you to choose your preferred pharmacy and take care of the prior authorization process. If you're prescribed a compounded medication, it will ship directly to your home, free of charge.
Refills & Follow-ups: You'll have unlimited access to your clinician, and they will follow up with you to ensure that the treatment plan is effective and to monitor for any potential side effects or health risks.

Further questions:

What if I don’t like my plan of care?

If you're not happy with your plan of care, you can reply to your clinician, and we can recommend an alternative plan.

Are virtual visits safe?

During virtual visits, our providers follow the same standards of care as they would during an in-person visit or video visit. Virtual visits provide you with the convenience of care from your own home and with greater speed. If you have any further questions, please reach out to our Care Team.

After receiving my plan of care, how long does it take to get started?

Once you receive your plan of care you'll follow one of two routes.

We will contact your insurance company to receive a Prior Authorization for the medication. This can take up to 5 business days, but typically we receive a response much sooner. Once approved, you are able to pickup your medication from the pharmacy.

We will order your medication from a partner pharmacy, and you will receive your compounded medication to your home in about 1 week.