What time can I contact the Support Team?

If you’re having a medical emergency, please call 9-1-1. 

Otherwise, our Measured Care Team is here to help! You can email careteam@trymeasured.com at any time.

To help direct you to the right resources:


  • Measured Care Team: For medical questions regarding your medications, labs, or appointments, general questions regarding your account, billings, shipping, or troubleshooting: email careteam@trymeasured.com.
  • Measured Health Coach: For questions regarding your meal plan, nutrition, behavioral coaching or weight loss goals, contact your Health Coach using the “Messages” tab on the Measured platform.
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