What happens if my insurance denies the prior authorization for the medication?

If you choose a name-brand GLP-1 Medication as your preference, we will proactively call your insurance company to understand your coverage. This is prior to your provider writing a prescription, and we do this to know what is or isn't covered. Typically we see that about 25-35% of patients have some type of coverage. Our insurance specialists work Monday-Friday, which mirrors the hours/days of most insurance companies.

If your prior authorization is denied, we will recommend a new treatment plan for you. In most cases, this would either be an oral medication such as metformin or bupripion and naltrexone.

Regardless of the decision, our team will communicate the results with you via chat and/or phone.