FAQs
Answers to frequently asked questions.
I need help. Who should I contact?
Do you ship me my medication?
What happens if my insurance denies the prior authorization for my medication?
How do I contact my Measured clinician?
Is there an age requirement to join Measured?
Am I eligible for Measured if I’m pregnant, planning to become pregnant, or nursing?
Submitting your own labs
My Lab Kit still hasn’t been delivered. What should I do?
What time can I contact my Care Team?
Where do I pick up my medication?
Will I be prescribed medications?
How long does a prior authorization take?
What type of insurance does Measured work with?
Will my insurance cover the full cost of the medication?
Do you provide lab requisitions?
How do I renew my prescription?
How does the Measured lab kit work?
Will my insurance cover my medications?
Do you ship food as part of my meal plan?
Will I have a doctor?